At Red Chilli Solutions, our core values are customer delight, integrity and trust. We are highly committed to our clients as, ‘only the client’s success and delight leads to our successes’.
* We value confidentiality of our clients’ business information and data. Hence, we sign an NDA with all our clients and it is respected with utmost commitment.
* We are committed to our employees and contractors. We provide them the best working atmosphere, where we respect individuality, team spirit and performance.
* We are committed to the Technical Writing community. Nidhi, as an active member of this industry, has sponsored and actively supported in organizing Seminars, City Meetings, and Conferences for Technical Writers of India, STC India and tcworld India.
Red Chilli Solutions approaches every client’s business as if it were our own. We believe a technical writing firm should be more than a content curator. We put ourselves in our clients’ shoes, align our incentives with their objectives, and collaborate to unlock the full potential of their business. This builds deep and enjoyable relationships.
The right approach is necessary for the right outcome. Red Chilli Solutions approaches work by applying its external knowledge to your organization’s internal way of doing work. We know that in order to maximize the potential of success for your company, we need to shape our intentions and ideologies in a way that applies to your way of doing business. This allows us to create rich relationships with our clients.
Nidhi Luharuwallaour proprietor
Red Chilli Solutions is a fulfilment of a long cherished dream of Nidhi Luharuwalla, a Technical Writing Specialist and Entrepreneur. Nidhi is an old-timer and one of the early starters with 16+ years of experience in the global technical writing industry. Nidhi champions as a writer, project manager, quality control specialist, documentation support and trainer. Providing a wide range of services in the areas of Technical Writing, eLearning Services and Localization services, Nidhi envisioned being a partner of choice to all types of businesses. Her passion for writing has helped to thrive over the past many years and this dedication for her skill has helped many businesses across the spectrum.
With extensive experience in various business sectors, Nidhi helps to provide solutions that cater to your personalized business needs. Nidhi’s presence is a testimony to her unwavering dedication and commitment to her loyal customers encouraging her team to constantly increase their reach.
Technical Writing Services
Nidhi has an overall experience in Technical Writing of over 16 years in the above roles.
modes of engagementWe offer the following business engagement models:
We understand that business requirements are different across companies. That is why, we offer varied engagement models that cover a wide range of customer requirements. Our engagement models are designed to give you the flexibility to choose the manner in which you would like to collaborate with us.
We offer the following business engagement models:
Project-based – Model
Often in critical projects with tight deadlines, it is not possible to focus on anything but the task at hand. As a result, important support functions and documentation are overlooked until it is almost too late. The result is a compromise – on quality, on completeness and on an opportunity to reach out to your potential customers.
When is the project-based option suitable?
* When the specifications of your project and the scope of your engagement are well defined.
* Studies your requirements
* Develops a custom solution
* Manages the entire project
* Delivers according to your specifications.
We implement projects either onsite at your facility, on our premises, or a combination of the two. Whatever you choose, you are guaranteed documentation that is on time, on budget and effective.
Dedicated Documentation Center
Dedicated Offshore Documentation Center (ODC) Model
This model offers an offsite documentation center for long-term content engagements. The operations are customer-driven and managed by Red Chilli Solutions. Based on your requirements, we identify the right resources, train them at our exclusive training facility, and invest in setting up the communication and security infrastructure to ensure a successful long-term engagement.
With our project management experience and a wide range of tools expertise, we assure you that valuable training time is not lost in tools training but dedicated entirely to your project.
Companies looking to outsource documentation projects on a long-term basis have to consider the following: proven record of accomplishment, cost-effectiveness, business continuity, and information security.
Our record of accomplishment is reflected by the satisfaction of our clients, who have chosen to collaborate with us for over 6 years that we have been in this business.
If you are seeking a long-term documentation association, look no further than one that has the record of consistently delivering on its commitments and is equipped with the infrastructure to protect your intellectual property and business processes.
Look no further than Red Chilli Solutions!